Purchase conditions
1. Purchase Procedure
The user, in order to access the products offered, must register through the website by creating a user account. To do this, the user must freely and voluntarily provide the personal data that will be required.
The user may not choose as a username words that are intended to confuse others by identifying the user as an integral member of the provider, as well as profanity, insulting expressions and, in general, contrary to the law or the requirements of morality and good manners.
2. Price and validity of offers
All prices displayed in the store www.bolsosjesushidalgo.com include the VAT in force at the time of purchase. All prices listed on the website are valid and will be expressed in Euro (€) currency. These prices, unless expressly indicated otherwise, do not include shipping, handling, packaging, shipping insurance or any other additional services and annexes to the purchased product.
TAX ON VALUE ADDED: In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the products will be understood to be located in the territory of application of the Spanish VAT. if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific article in question. For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with current regulations. in each of these territories.
The user will receive the invoice for the order to the email address provided by the user once the purchase has been made.
The prices applicable to each product will be those published on the website and applied automatically by the contracting process in the last phase of the contract.
In cases of promotions of limited duration, the promotion discount will be applied as long as the order has been registered during the promotion period.
The data recorded by the different payment methods constitute proof of the date on which the financial transactions were made and will be used to determine whether or not said order is subject to promotion.
3. Payment methods
We offer you 3 payment methods:
- Transfer
Transfer to the name of Jesús Ocaña Crespo.
Concept: Order number and customer name.
Account number: ES26012807157101000574
SWIFT: BKBKESMMXXX - PayPal : Once the purchase is completed, if you choose this payment method, you will be redirected to the official PayPal website where you can make the payment. Once payment has been made correctly, your order will be finalized and an email will be sent with a summary of your purchase. By pressing the “Return to website” button you will return to the website to view the order and be able to print it.
It is a payment system that helps protect credit card information with high security and fraud prevention systems. PayPal automatically encrypts sensitive data using the most advanced technologies available on the market. As in the previous case, Jesús Hidalgo does not have access to the customer’s card data. - Bizum
4. Shipping
- Shipping costs: Shipping costs will be applied as follows:
– Peninsula: €5. Free on orders over €50.
– Balearic Islands: €12. Free on orders over €100.
– Canary Islands, Ceuta and Melilla: €25. Free on orders over €200.
When the user-customer adds the product to the cart and confirms the shipping address, the system allows him to calculate the shipping price. - Shipping address : Delivery of orders will be made to the delivery address freely designated by the user. In this way, the provider does not assume any responsibility for when the delivery of the product does not take place as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the company. shipments, assigned for this purpose, as is the absence of the recipient. Shipments are not made to PO boxes. JESÚS HIDALGO will use all means at its disposal to ensure that your order is delivered within the period indicated on our website on the date of issuance of the order confirmation.
5. Delivery times
The delivery time varies depending on the product, depending on the destination population and the chosen payment method. If you have requested several products in the same order, keep in mind that they may have different availability dates, in which case you could receive them on different dates.
- Products in STOCK: 48/72 hours after payment confirmation.
- Products subject to manufacturing and products configured to measure: After confirmation of payment we begin the preparation of the order and depending on the workload we have at that time, the period ranges between 1 and 3 weeks.
At the time of delivery of the order to our carrier, we will send you shipping confirmation to the email address you provided when placing the order.
6. Exchange, returns and cancellations
You have 14 days from the date of receipt to request an exchange or return of products purchased in our e-shop.
PERSONALIZED PRODUCTS CANNOT be returned (excluded from the Right of Withdrawal – see more information below).
In case of return or exchange, shipping costs to our address are the responsibility of the customer. In the event that it is due to a defect or error in the item sent, the return costs will be borne by librosjesushidalgo.com
Exchanges and returns will only be accepted if the products are in perfect condition, have not been used or manipulated and are sent with the original labels and packaging.
The return system must be equivalent to that used in the original delivery and must have our approval.
As long as the products are returned within a period of 14 calendar days, without any damage or signs of wear and in compliance with the requirements established in this section, we will refund the full amount of the purchase.
Deliveries must be directed to the address:
Jesús Hidalgo
C/ Luis Cernuda Nº67
41704 Dos Hermanas
Spain
CANCELLATION OF AN ORDER
Orders placed on handbagsjesushidalgo.com may be canceled within 24 hours of placing the order.
If you want to cancel an order, send us an e-mail to: info@bolsosjesushidalgo.com indicating your name and order number and we will proceed with the return.
The refund of the amount will be made by the same method by which the payment was made.
WITHDRAWAL
Right of withdrawal
You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.
The withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of those goods.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement (for example, an email). You can use the model withdrawal form below, although its use is not mandatory.
To comply with the withdrawal period, it is sufficient for the communication regarding your exercise of this right to be sent before the corresponding period expires.
Consequences of withdrawal
In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method. ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by you for the initial transaction.
We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition comes first.
You must return the goods to us without any undue delay and, in any case, no later than 14 calendar days from the date on which you inform us of your decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired.
You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
Withdrawal form template
– For the attention of Jesús Hidalgo, info@bolsosjesushidalgo.com
– I/we hereby inform you (*) that I/we withdraw from our (*) contract of sale of the following good
– Ordered on/received on (*)
– Name of the consumer and user or consumers and users
– Address of the consumer and user or consumers and users
– Signature of the consumer and user or of the consumers and users (only if this form is presented on paper)”
– Date
(*) Delete as appropriate.